Share your screen

When providing support you might want to demonstrate a procedure to a Host user.

If allowed by the Guest Access Security settings on the Host, you can start a demonstrate session with a Host. This enables you to display the Guest computer screen image on the Host computer while you are carrying out a particular procedure.

To start a demonstrate session

When already connected, in the Remote Control window, click the Guest Demonstrate button Demonstrate button on the toolbar.
If you are not are not already connected, you can connect and run a demonstrate session from the Phonebook tab, the Quick Connect tab, or the History tab.
1.On one of the these tabs, select the Host computer that you want to connect to and and run a demonstrate session with.
2.Then click the Demonstrate button on the toolbar in the Guest window.

When you start the demonstrate session, and before anything is displayed on the Host computer, the Mask Windows dialog box is displayed. This dialog box enables you to mask Guest computer screen elements that you do not want the Host user to see. These elements will be displayed as black rectangles in the Host computer screen.

To mask/unmask a screen element

1.Select the element in the pane.
2.Click the + (plus) or - (minus) button at the bottom of the dialog box to mask or unmask the element.

Select the New screen window warning check box to have the New window dialog box displayed if a new screen element that does not belong to a masked application element opens on the Guest computer screen.

Select what you want to mask.

3.Click OK.

The Netop Demonstration window is displayed on the selected Host computer screen.

During a demonstrate session, a small toolbox is displayed on the Guest computer screen. It allows you to stop the demonstration or display the Mask windows dialog box, if you want to make changes to the masking.