Name Not Found

The Name Not Found dialog box advises you on how to overcome connect problems.

Here is some additional advice:

Verify that communication can physically reach the Host computer:

If communicating across an IP network, execute this command in a Windows command prompt window:

PING <Host computer IP address>

This command sends four data packets to the specified IP address requesting replies. If positive replies are received, communication can physically reach the Host computer. If negative replies are received, check your network setup or consult your network/system administrator.

If communicating across a modem connection using Windows Modem, the setup of your modem in Windows may not satisfy Netop requirements. Try setting up your modem using Serial instead.

In the Host window, on the Names tab, verify that the Host will respond to the specified name or address with the selected communication profile. See Communication Profile Edit for further information about the characteristics of the communication device used by the selected communication profile.
Try connecting to other Hosts starting with Hosts close to you. Try using other communication profiles and other Host names or addresses.
Consult your network/system administrator.
As a last resort, submit a support request to Netop Customer & Product Support.