Start and end a remote control session

You can connect and start a remote control session in several ways.

Before starting a remote control session, specify a communication profile corresponding to a communication profile (default is TCP/IP = UDP) enabled on the Host in the Communication Profile section of the Quick Connect tab.

Guest_window

Start a remote control session from the Guest window Quick Connect tab

1.On the Quick Connect tab, in the Host section, specify a Host name or address as required by the selected communication profile.
2.Click the Connect button to connect and start a remote control session.

Alternatively, click a toolbar button or select a command on the Connection menu to connect and start a session.

Typically, a Netop logon window is displayed prompting you to log on to the Host.

3.Type your credentials to log on.

When you have logged on to the Host, the session starts.

Connections will be displayed on the Connections tab. You can change session type or execute action commands by right-clicking a Host on the Connections tab.

hmtoggle_plus1Other ways to connect from the Quick Connect tab
1.Click the Browse button (Applies only when using profiles that use UDP and WebConnect).
2.Select one or multiple Hosts in the Browse list (Netop Network tab).
3.Click the Connect button.

Alternatively, click a toolbar button or select a command on the Connection menu to connect and start a session.

Typically, a Netop logon window is displayed prompting you to log on to the Host.

4.Type your credentials to log on.

When you have logged on to the Host, the session starts.

or

1.Click the Windows Network tab at the bottom of the window.
2.In the Windows Network list navigate to and select one or multiple Hosts.
3.Click the Connect button.

Alternatively, click a toolbar button or select a command on the Connection menu to connect and start a session.

Typically, a Netop logon window is displayed prompting you to log on to the Host.

4.Type your credentials to log on.

When you have logged on to the Host, the session starts.

Start a remote control session from other Guest window tabs

1.On the Phonebook tab, History tab, or Help Request tab, select one or multiple Hosts.
2.Click a toolbar button or select a command on the Connection menu to connect and start a session.

Typically, a Netop logon window is displayed prompting you to log on to the Host.

3.Type your credentials to log on.

When you have logged on to the Host, the session starts.

Phonebook tab

Stores Host records that you have created or saved from the Quick Connect tab or History tab.

History tab

Stores records of previous Host connections.

Help Request tab

Displays a list of pending Host help requests.

See also

Save connection information in the phonebook

 

End a remote control session

In the Remote Control window of the Guest, click the Guest Disconnect Button Disconnect button on the toolbar.

Alternatively, click the Guest RC Button Remote Control button on the toolbar.

or

In the Guest window, select the connection on the Connections tab.

Click the Disconnect button on the toolbar.

Alternatively, select Disconnect on the Connection menu.

The Host user can also end the session by selecting Disconnect on the Session menu.