Help Providers

In connection with a help request, if help providers are found, but no problem description and/or no Help provider was specified in the Program Options dialog box on the Help Request tab, the Help Providers dialog box is displayed.

Specify a problem description and a help provider:

Option

Description

Problem description

This field will display any problem description specified in the Program Options dialog box on the Help Request tab.

You can leave the field empty or specify or edit a problem description.

Help providers

Names of help providers found (on Netop Guest named help services) are displayed in the Help providers pane.

Select one and click Select to deliver the help request to the selected help provider.